Frequently Asked Questions
The warmth of our wearable blankets is determined by TOG rating. TOG rating is assigned to our products based on the third party test results and it measures how well a clothing retains heat, therefore how warm it will keep your baby when worn. The higher the TOG rating, the better it retains heat and keeps your baby warm. We have provided TOG rating in this TOG guide to help you decide what is appropriate for your baby.
We use two types of fabric. One that is made of buttery soft bamboo (rayon made from bamboo) and cotton mix fabric. One that is made of GOTS certified organic cotton. We also use polyester padding between these fabric layers for warmth. We care about breathability of the fabric and how it feels on the baby (that's why Tealbee was born to begin with!) and strive to use the safe and high quality fabric on all our products. All fabrics and products are tested for safety by an accredited third party testing lab as per CPSC guideline. You can learn more about the bamboo fabric here.
- What size will be right for my baby?
- What is the difference between a Dreamsuit or a Dreamsie?
- What age is it safe to use Dreamsuits and Dreamsies?
- What is the return policy?
- The item I want is sold out. How will I know when it will be back in stock?
- What is the best way to care for Tealbee products?
- How long will it take for my package to arrive?
- Why has international shipping outside the US paused? When will you resume?
- Why is the product being delivered by Amazon? Is it Prime delivery?
We provide size guide here where the video shows models of various size wearing our products to help you compare how it may fit your baby based on his/her height and weight. Although we use pre-washed fabric to minimize shrinkage, we design all our products with 5% shrinkage in mind after a wash. If your baby is in between sizes, we recommend that you order a size up to ensure that the baby can grow into a bigger size as our wearable blanket is to be worn snugly over a tight fitting onesie/sleeper or a pj.
Our Dreamsuits are baby/toddler sleeping bag without sleeves and feet. Our Dreamsies are wearable blankets with sleeves and/or feet for those that want covering on their baby's arms/toes.
We recommend that once your baby starts to stand and walk in his/her crib, you consider transitioning your little one from a traditional sleeping bag to a Dreamsuit or a Dreamsie.
Dreamsuits and Dreamsies are designed so that your baby does not trip over a traditional sleeping bag in the crib and hurt themselves. So it's best suited for those that start to stand up or pull up on their own.
We truly hope that you love everything that you order from us. But in case you don't, we will happily accept returns for unused products in its original condition at time of purchase.
To make a return, you can visit our return center and provide order information to start the return process.
We accept returns within 20 days of purchase. If and when the product shows any signs of defects, we provide hassle free return or refund of the product. Otherwise, the customer bears the return cost.
Full return policy for further details.
The best way to know about it is by signing up to our newsletter. You will be among the first to know when out-of-stock items are available again on Tealbee.com. You can subscribe by clicking to join 'Tealbee Moms' at the top or bottom of this page.
Packages shipped via standard delivery should arrive within 2-5 business days from the date of shipment in US, depending on your destination, unless you elected to purchase the expedited shipping option. Any free shipping options will be delivered via standard delivery.
International standard shipping takes between 7-21 days to arrive at the final destination, however may take longer depending on the country's customs clearance process. Customers in international locations may be subject to customs duties.
We have temporarily paused shipping to addresses outside the US. We can't say for sure when we will resume international shipping, but we are eager to resume as soon as we can.
We are currently making changes to our operations to eventually serve our international customers better. We thank you for your patience during this time.
To provide the most reliable delivery service to our customers, we have recently chosen Amazon as our fulfillment and delivery provider.
Rest assured, your order on Tealbee.com does not impact your Amazon account in anyway.
Please note that the order you place on Tealbee.com will not be a Amazon Prime delivery. Tealbee.com has absolutely no visibility into your Amazon account or Prime status. Shipping speed will match the shipping method you choose during checkout on Tealbee.com.