In selling Tealbee products, you (the wholesaler) are deemed to have read and agreed to the following terms and conditions. These terms and conditions apply to all wholesale orders.
To qualify for wholesale status with Tealbee you must maintain a valid storefront (either online or physical), provide a valid resale or business license / tax number, and purchase items with the intent to resell to customers. You can sign up by providing the information to firstname.lastname@example.org.
Online retailers carrying Tealbee products are required to include the Tealbee name in the product title or in the product description. Once you are approved as an online retailer, you may only sell on the URL that is submitted and approved through your wholesale application. Accounts may not utilize national/global selling platforms, including but not limited to Amazon.com, Ebay.com, ETSY, JET, etc. Failure to comply will result in your wholesale status being revoked.
Order Amount Minimums
Unless otherwise agreed, first order minimum is $400 and $200 for subsequent orders. This maybe negotiable depending on agreement with store.
Full payment of an order is required at time of shipping. Payment can be made by check, wire transfer, credit card, or paypal. Orders paid by check will only ship once the check is cleared. Net 30 day terms are offered to retailers with stores that have established relationship with Tealbee.
*Please note - credit card payments incur a fee: International 4.6% Domestic 3.0%
Customer is responsible for all shipping and freight charges, unless otherwise specified; we ship products from Tealbee warehouse located in Los Angeles, CA. In-stock orders are shipped within 2-3 business days. Items not in stock will ship within 2-3 months. We strive to get orders out as fast as we can, but please contact us for specific lead times. All orders ship via UPS/Fedex or USPS. Please contact us if you would like to request special shipping terms, times, or if you have a UPS/Fedex account number you would like us to use. Unless we are using your shipping account, freight charges will be calculated and added to your invoice once your order is ready to be shipped. We will notify you the exact shipping cost prior to adding it to the invoice.
Refunds and Order Cancellation
Refunds are allowed only if there is a manufacturer’s defect or if an incorrect item was received. We do not provide a refund or exchange for change of mind. Authorized returns must be made within 3 days after the receipt of merchandise. Please inspect your merchandise upon receipt and contact us within 3 days. Changes or cancellations of an order can be made only if the order has not been shipped and if it has been submitted via email to email@example.com within 24 hours of placing the order.